Job Description

Our Fresno-based team works closely with nationally recognized charities and NGOs to plan and administer aid and raise funds in the local area. If you want to build professional skills while serving the community, our Business Operations Associate role is unmatched. By leaving a lasting imprint on customers through courteous and empathetic actions, we can be the voice for our clients while making a name for ourselves . 

As a Business Operations Associate, you'll play a crucial role as the direct point of contact with our donors. Your task will be to provide them with the information and factual evidence they need to make informed decisions about supporting our client’s mission. By collaborating with our sales and marketing team, you'll stay up-to-date with the latest fundraising trends and techniques. We're looking for a Business Operations Associate who thrives in a fast-paced environment and is ready to start making a difference immediately.

Responsibilities of the Business Operations Associate:

• Help sustain our business expansion and objectives by raising awareness surrounding our client’s missions and goals
• Answer potential donor's questions and, through proper training, respond to their inquiries
• Record donations with accuracy to improve donor enrollment reporting accuracy
• Collaborate with different causes and organizations within the community to build partnerships while enhancing fundraising efforts
• Work directly with other Business Operations Associate and senior executives to improve and increase client donor outreach

Qualifications and Requirements of the Business Operations Associate:

• Some college or a bachelor's degree in Business, Marketing, Communications, or a related field is recommended but not required
• Must have a passion for supporting causes and others within the community
• Empathy and understanding are critical when working closely with these causes
• Organized, timely, and resourceful are key traits
• Ready to work in a team-based environment with fellow Business Operations Associate or independently

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