Protect the Company's assets and self-insured retention by investigating, managing and resolving third party claims against the company, including the field investigation of bodily injury and property damage claims, as well as the evaluation, case management and adjustment of claims. Investigate and pursue recovery for motor vehicle related subrogation claims. Direct and conduct the field and internal investigation of property damage, bodily injury, and fatality cases with an appropriate level of partnership and oversight. Obtain, retain and preserve physical evidence appropriately. Retain and partner with appropriate external experts to support evaluation, defense, and/or resolution of claims. Use claims adjuster, claims case handling, investigative, people skills and experience to mitigate financial risk, impact and/or loss to the company. Evaluate claim values and establish appropriate reserves on cases in accordance with established practices and procedures. Analyze liability and evaluate financial risk to the Company on bodily injury and property damage losses. Thoroughly document claim progress and investigation. Prepare summaries, written reports, and case analysis as required. Partner with the Legal and Litigation Departments to investigate, evaluate, litigate, negotiate, and resolve matters. Support Legal and Litigation in the litigation of claims cases, including but not limited to the discovery process. Support the loss prevention process. Provide on-call response to emergencies and significant events. Position is required to work extended hours for coverage for storms or other emergencies.
Primary Duties: PRIMARY DUTIES AND ACCOUNTABILITIESProtection of company assets through proper and thorough investigations and claims handling practices � Minimize Company Liability exposures through thorough evaluation of claims, effective negotiation of settlements and appropriate claim denials � Respectful, empathetic, efficient, and accurate customer/claimant interactions � Effective financial management through adequate reserving, denials, and payments � Self motivated requiring limited supervision and an ability to handle a heavy case load and a rapid pace. � Perform comprehensive field and internal investigations.
Minimum Qualifications: MINIMUM QUALIFICATIONSBachelor's degree in a Business or related field and 2-4 years relevant claims, insurance, investigation, or related utility experience, OR in lieu of a bachelor's degree, a minimum of 3-6 years of relevant experience
Preferred Qualifications: PREFERRED QUALIFICATIONSActive Claims Adjuster license (If applicable to position location) 5-7 years relevant claims, insurance and/or utility experience
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