Ecommerce Manager Job at The Normal Brand, Saint Louis, MO

RnNkYlUvSUpsOWI3bjA4TE5EWUhzT0p1UGc9PQ==
  • The Normal Brand
  • Saint Louis, MO

Job Description

Location: St. Louis, MO. We are open to remote hires if you don’t live in St. Louis.

The Normal Brand has gained a reputation for providing durable and long-lasting products that is above all - comfortable. Jimmy Sansone started the company by selling online out of his parents’ basement in 2015, and was soon joined by his brothers, Conrad and Lan to run it together. They opened their first brand store in 2019 in St. Louis, Missouri, which has been voted the number one men’s clothing store in St. Louis for two years running. The Normal Brand now operates eleven brick and mortar stores of its own around the country, sells to 500 wholesale partners, and sells online through its website, which serves customers across the United States and globally at .

What We Are Looking For:
The Ecommerce Manager will own the performance of our website and customer journey. This person will manage site updates, merchandising, conversion rate optimization (CRO), product launches, and hold our acquisition agency accountable. You'll collaborate closely with our creative team, and marketing manager to ensure a best-in-class brand experience from first click to checkout.

Responsibilities:

  • Own day-to-day management of The Normal Brand website (Shopify Plus experience preferred).
  • Plan, build, and QA homepage refreshes, collection pages, product detail pages, and landing pages.
  • Collaborate with creative team to ensure new product launches and seasonal campaigns are executed on-site.
  • Analyze site performance, identify drop-offs, and lead conversion rate optimization (CRO) testing.
  • Manage merchandising strategy across categories, ensuring products are organized, easy to find, and highlighted appropriately.
  • Partner with our acquisition agency to align paid media with site performance goals, ensuring agency accountability.
  • Monitor key KPIs (conversion rate, AOV, bounce rate, page speed, etc.) and recommend optimizations.
  • Collaborate with marketing manager (email, SMS, UGC) to align campaigns with site initiatives.
  • Troubleshoot site issues and coordinate with developers or platform support as needed.
  • Stay current on ecommerce best practices and trends in UX, mobile optimization, and merchandising.

Requirements

A person who joins our team must be three things: humble, hungry, smart. We stole that from a book written by a guy much smarter than us. In addition, to the HHS requirements for all teammates, for this role, here are some other things we are looking for:

  • 3-6 years of ecommerce management experience, preferably in apparel or DTC brands.
  • Experience with Shopify Plus and ecommerce tools (Klaviyo, ReCharge, Google Analytics, Hotjar or similar).
  • Strong understanding of site merchandising, UX, and CRO principles.
  • Analytical mindset with ability to turn data into actionable insights.
  • Comfortable managing external agency partners.
  • Highly organized, proactive, and able to manage multiple projects simultaneously.
  • Collaborative spirit with a keen eye for brand consistency and customer experience.

Bonus Points:

  • Experience working in a fast-growing startup or founder-led brand.
  • Experience coordinating with creative teams for asset needs.
  • Passion for lifestyle apparel and brand storytelling.

Benefits

Above all, we offer the chance for growth. We are a young company started in a basement 9 years ago, and we have a lot to prove. We want to add people to the team who want to be a part of this family and grow within it for life. In addition to that, we also offer:

 

· Health, Dental, Vision Insurance available

· 401K

· Employee Discounts

Job Tags

Full time, Seasonal work, Remote job,

Similar Jobs

College for Creative Studies (CCS)

Instructional Designer Job at College for Creative Studies (CCS)

 ...unique opportunity to influence how art and design education is delivered; ensuring that it...  ...a dynamic, versatile, and experienced Instructional Designer skilled in designing and...  ...and college campus environment. The noise level in the work environment is usually moderate... 

U.S. Bank

Loss Prevention Fraud Analyst Job at U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call...

System One

Quantitative Model Risk SME ( Banking / Financial Services ) Job at System One

 ...title and job location in your email message. Quantitative Model Risk SME : - Quantitative Model Risk SME will join a Model Risk...  ...options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k)... 

Mangrum Career Solutions LLC

Plant Manager Job at Mangrum Career Solutions LLC

Plant Manager High-Growth Food Manufacturer | Near Charlotte, NC Weve been exclusively retained to find the right operational leader to launch a brand-new, high-impact food production facility. Be the Leader Behind the Launch. Imagine stepping into a blank ...

SOS International LLC

Farsi, Pashto, Dari, Urdu, Punjabi, & Hindi Language Linguists (secret clearance) Job at SOS International LLC

Overview: SOSi is seeking Farsi, Pashto & Dari Language Linguists to join our team supporting all duties assigned to communicate and translate within our customer's requirements. Languages can also include Afghan Persian, Hindustini variants, Kashmiri, Kurdish, Pashai...