Job Description

A local Downtown Boulder restaurant is seeking an experienced and dynamic full-time Restaurant General Manager. The ideal candidate will possess fine dining and casual dining experience in an establishment with a proven track record of managing front-of-house and back-of-house operations.

Position Summary:

You will oversee, maintain, and manage a full, white-tablecloth dining room, ensuring the execution of intricate ambiance details. Additionally, experience in managing customer relationships, securing, coordinating, and planning private events and buy-outs is essential. Back-of-the-house management experience is also crucial, as you will lead a full team of staff. Furthermore, you will need proficiency in inventory tracking, small retail management, invoice recording through Toast, and placing purchase orders with vendors.

The ideal candidate will be a dynamic leader willing to assume various responsibilities and is available to guide all aspects of this location. Ultimately, you must be an individual who is enthusiastic about overseeing daily restaurant operations, maintaining the location’s revenue, profitability, and quality objectives.

Required Skills:

• -Proven work and customer service experience as a Restaurant Manager
• Proven experience in coordinating private dining inquiries and buy-outs
• Some retail experience (preferably luxury retail)
• Strong knowledge of restaurant and inventory management software, such as RESY, Toast, Open Table, Tock, and Clover
• Extensive food and beverage knowledge
• Strong communication, leadership, motivational, and interpersonal skills
• Proficient financial management skills
• Bachelor’s degree in Business Administration; hospitality management or culinary school is advantageous

Compensation Details:

Base compensation: $100,000 to $115,000 with additional bonus incentives. Salary, bonus, and benefits are commensurate with skills and background.

Customer Experience:

• Assist staff in providing an upscale and friendly dining experience to all patrons
• Manage dining capacity, customer reservations, and reservation notes 
• Efficiently Address Customer Questions, Complaints, and Inquiries

Staff Management:

• Coordinate daily front-of-house and back-of-house restaurant operations.
• Manage staff performance, conflicts, and complaints.
• Organize and supervise shifts, setting monthly work schedules for staff.
• Assist in sourcing, interviewing, hiring, training, and onboarding new staff members.

Inventory and Menu Management:

• Maintain product inventory in Toast.
• Accurately create and maintain menu kits within Toast.
• Update menu pricing in Toast as necessary.

Restaurant Maintenance:

• Assist staff in ordering necessary supplies.
• Coordinate with service providers (linen companies, fridge and oven technicians, etc.).
• Ensure that wait staff and kitchen staff maintain the cleanliness and organization of the restaurant.

Other Requirements:

• Control gross margin requirements and operational costs.
• *Coordinate with Operating partner daily.

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