Job Description

Join to apply for the Head of Client Insights – Ad Agency role at Comscore, Inc. Lead (Managing) Corporate Recruiter located in Southwest Florida. MHLarkin@hotmail.com Job Title: Head of Client Insights – Ad Agency Location: New York Comscore is seeking a dynamic, strategic, and client-obsessed Head of Client Success – Ad Agency to lead and scale our agency-facing success function across linear TV, digital, and cross-platform measurement solutions. In this role, you’ll serve as the senior leader responsible for delivering exceptional client experiences to our most critical agency partners, ensuring their success in leveraging Comscore’s products to plan, transact, and measure media more effectively. You will drive strategic account support, solution adoption, cross-functional alignment, and operational excellence across agency relationships—supporting agency investment, strategy, and analytics teams as they evolve toward a converged, data-driven future. What You’ll Do Own strategic relationships with key holding companies and independent agencies, ensuring alignment on measurement goals, product usage, and value realization across Comscore’s TV, digital, and cross-platform solutions. Lead and grow a high-performing team of client success managers and specialists dedicated to delivering premium service, training, onboarding, and ongoing consultation to agency partners. Guide agencies in navigating Comscore’s suite of cross-platform products, helping them operationalize audience insights for planning, buying, and post-campaign analysis across linear, CTV, and digital. Drive engagement, satisfaction, and renewal across agency partners by proactively identifying opportunities, addressing challenges, and ensuring seamless delivery of value. Partner closely with Product, Sales, Research, and Operations to align roadmaps, translate market needs into actionable feedback, and ensure agency requirements are met in a fast-evolving media landscape. Represent Comscore in industry forums, agency partner meetings, and thought leadership initiatives to reinforce our role as a leading voice in convergent measurement. What You’ll Need 10+ years of experience in client success, agency services, or commercial leadership in media, measurement, or ad tech industries. Deep understanding of the agency ecosystem, including media planning, buying, analytics, and investment workflows across linear and digital. Proven success leading client-facing teams and driving measurable results in client satisfaction, retention, and solution adoption. Strong communication, presentation, and relationship-building skills with executive-level stakeholders. Ability to thrive in a fast-paced, matrixed organization with cross-functional collaboration at its core. A passion for data, innovation, and helping clients. Compensation: $150K - $225K; Commensurate with Experience About Comscore At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Our people work together to simplify the complex on behalf of our clients & partners. We value Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping major media properties and brands navigate the future of media, we’d love to hear from you. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting, and evaluating media across platforms. We combine digital, linear TV, over-the-top, and theatrical viewership data with advanced audience insights, enabling media buyers and sellers to quantify multiscreen behavior and make informed decisions. As a leader in measuring digital and set-top box audiences and advertising at scale, Comscore is an emerging third-party source for reliable cross-platform measurement. Visit Comscore.com to learn more. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, veteran status, or any characteristic protected by law. We participate in E-Verify; successful candidates must pass the E-Verify process after hire. #J-18808-Ljbffr Comscore, Inc.

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