Job Description
- Knowledge and experience in all aspects of payroll.
- Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
- Human resources experience in hiring, supervision, and performance reviews
- Knowledge of HIPAA and labor law
- Strong customer service skills
- Skill in writing policies and procedures
- Skill in using healthcare software and computer systems
- Knowledge of maintaining supplies and equipment for the medical setting.
- Multitasking skills
- Problem-solving skills
- Professional communication and presentation skills, including face to face, email, telephone, and video conference.
- Knowledge of continuous process improvement concepts and practices
- Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, and the general public, of all age levels.
- Oversees staff orientation and ongoing educational needs
- Coordinates all elements of new employee orientation needs, including communication with hire prior to start date.
- Creates and updates new hire orientation content and packets as needed.
- Updates and prepares the New Employee Orientation binder and provides office orientation for all new hires.
- Quality/Process Improvement
- Ensures compliance with regulations and standards set forth by regulatory agencies.
- Develops and implements operational improvements as indicated.
- Handles patient/caregiver complaints and problems.
- Perform other reasonable duties as assigned by supervisor
Requirements
- Communication: Ability to write and speak clearly and concisely
- Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through
- Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks
- Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems
- Decision Making: Ability to use good business judgement in making critical decisions
- Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of steps and documents involved
- Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency.
- Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative
- Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say.
- Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability
Job Tags
Full time, For contractors,