Position Summary:

Essential Job Functions:

• Schedule and/or provide activities of daily living assistance to the residents as directed from the Resident's Service Plan.

• Provide training and orientation to new staff members and ongoing training to current staff members.

• Perform clerical functions as directed by the DRS.

• Provide verbal encouragement and support to staff.

• Prioritize tasks to ensure optimum services to residents as requests and/or needs change.

• Communicate to residents, families, Department Heads and the Director of Resident Services when needed.

• Provide Medication reminders and/or assistance according to state regulations.

• Provide assistance with self-administration of medications as allowed by state specific guidelines.

• Under the universal worker the RA's responsibilities may also include scheduling and/or performing housekeeping and dining room duties.

• Observes safety and security procedures.

• Uses equipment and materials properly.

• Reports potentially unsafe conditions.

• Demonstrates accuracy and thoroughness in work performed.

• The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:
  • We greet residents, employees and guests warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We strive to anticipate resident, employee and guest needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We embrace and value our differences.
  • We make residents, employees and guests feel important.
  • We ask “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.

• High school diploma or general education degree (GED)
• or one to three months related experience and/or training
• or equivalent combination of education and experience
• Proven experience in observing and documenting changes in emotional, physical, and spiritual health of residents
• Prior healthcare experience working with the elderly preferred

• Must have current Basic First Aid and CPR certification if required by State.
• Must successfully complete Magnolia Springs' Medication Management Training (if providing medication reminders or assistance with medication).

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one- on-one and small group situations to customers, residents, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to work various schedules and shifts as needed.

• Doctor's statement verifying free from communicable disease
• Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
• Able to clearly present information through the spoken word; reads and interprets complex information; talks with Residents, family members and customers; listens well.
• Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Able to work cooperatively with a group of people to achieve goals and objectives.
• Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
• Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.

Other Information:

• List tools, equipment, machines used on the job:
  • Medical equipment for assessment
  • Washer/dryer machines
  • General office equipment: printer, copier, scanner, fax machine, pager, telephone

• Physical activities of the position:
  • Lifts up to 100 lbs. occasionally, Carries up to 100 lbs. occasionally
  • Pushes and pulls up to 100 lbs. occasionally
  • Climbs, reaches, bends and twists occasionally
  • Talks and listens frequently
  • Sits 2 hours per day; stands and walks 6 hours per day (combined) - 8 hr. day

• Physical requirements of the job:
  • Medium work - exerts up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently and/or up to 20 lbs. of force constantly to move objects.

• Visual acuity requirements, including color, depth perception and field of visions:
  • Resident Care/Assessment: must be intact including color, depth perception and field of vision.

• Environmental factors:
  • The worker is subject to both environmental conditions. Activities occur inside and outside.
  • The worker is subject to hazards including some hazardous waste.
  • The worker is subject to hazards and other environmental conditions. One or more of the following conditions that affect the