Job Description

Job Summary :

Under the direction of the Director of the Business Office, support the daily operations of the clinic’s surgery counselors. Responsibilities include verifying patient benefits and communicating coverage details, entering insurance information into the system, ensuring accuracy of the surgery schedule, obtaining surgery authorizations and pre determinations, coordinating information with offsite facilities, and collecting payments.

About the Practice:

The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.

About the Area:

Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.

Experience:

Minimum of 1 year surgical insurance verification

Minimum 1 year retrieving authorizations experience

General knowledge of insurance verification

Certification/Licensure:

None Required

Education:

High School Diploma or equivalent

Job Duties Include:

• Verify insurance benefits for surgery patients and relay the information to patient before surgery
• Input insurance information into template and mail out to patient. Input insurance information into patient’s chart.
• Assist with day-to day clinic operations relating to insurance verification for, but not limited to: Cataracts, pediatric cases, glaucoma, and YAG surgeries, and oculoplastic
• Retrieve predeterminations a authorizations for surgery cases
• Attendance/Punctuality and Reliability
• Fulfillment of Core Values
• All other duties as assigned

Qualifications and Skills:

• Must obtain NextGen or other similar medical office software
• Basic keyboarding
• K nowledge of practice management software
• Must be able to type 20 WPM
• General office equipment
• Positive attitude
• Dependable, multi-task oriented
• Excellent communication skills
• Organized Excellent phone skills

Benefits:

• Affordable Health and Dental 
• Vision Care
• Life Insurance 
• PTO
• 401K

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