Remote Dispatcher Job at BruntWork, Remote

RU1WYlVmTUlsZEx3bWtrTk1UVUh0T3hxUFE9PQ==
  • BruntWork
  • Remote

Job Description

40 hours per week

Monday to Friday – 11 AM to 7 PM EDT (1 hour unpaid break)

Saturday – 8 AM to 1:30 PM EDT (30 minute unpaid break)

We are seeking an energetic and positive Dispatcher to join our team. This role is crucial in bridging the gap between our clients and field technicians, ensuring efficient service delivery and high customer satisfaction. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • To schedule, create estimates, invoice, and book using Housecall Pro
  • Leverage customer service skills to satisfy clients and route technicians promptly
  • Monitor technicians’ progress throughout the day, ensuring efficient utilization
  • Interpret technician notes and service call details to make informed decisions
  • Prioritize and manage multiple service requests in a fast-paced environment
  • Contribute to improving operational efficiency and customer satisfaction

Requirements

  • Excellent customer service and communication skills
  • Ability to multitask, prioritize service calls, and have the ability to retain important information
  • Proficiency in Microsoft Excel and Word
  • Excellent planning and organizational skills
  • Self-motivated and detail-oriented
  • Technical mindset with ability to grasp basic equipment issues
  • Experience with Housecall Pro
  • Adaptability to handle diverse client needs and emergency situations
  • Problem-solving skills to address scheduling conflicts and unexpected issues
  • Experience in dispatch or related field preferred

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy job ID: 118956

Job Tags

Remote job, Permanent employment, Full time, For contractors, Freelance, Work from home, Saturday, Monday to Friday,

Similar Jobs

Nestle

Environmental Specialist- (Hybrid) Job at Nestle

 ...Mondays and Fridays can be remote, Tuesday- Thursday OnsiteAs an Environmental Specialist, you will provide the technical and regulatory...  ...optimize by-product value.+ Interpret applicable Environmental Laws and Regulations and ensure all environmental compliance... 

Sanford Health

LPN - Licensed Practical Nurse or MA - Medical Assistant - 4th & Sycamore Family Medicine Clinic - FT Days Job at Sanford Health

 ...Range: $19.00 - $29.50 Pay Info: Sign-On BONUS available for eligible applicants!! Department Details Pay Range: LPN $21.75 - $29.50 MA $19.00 - $25.50 Job Summary Are you looking for a nursing career where you can grow your skillset,... 

Sportime | John McEnroe Tennis Academy

Director of Tennis (Village of Lynbrook) Job at Sportime | John McEnroe Tennis Academy

 ...Clubs is a leading network of premier tennis, pickleball, and sports clubs in New York, with recent expansion into New Jersey, offering...  ..., disability, or other protected characteristics. We do not accept unsolicited resumes from recruitment agencies. #J-18808-Ljbffr

CoreCivic

Investigator Job at CoreCivic

 ...responsibility to better the public good. We are currently seeking an **Investigator** who has a passion for providing the highest quality care in...  ...facility management, Facility Support Center management, or Legal Department.+ Conduct internal investigations of allegations... 

Russell Tobin

Technical Recruiter Job at Russell Tobin

 ...Russell Tobin & Associates is currently seeking a Technical Recruiter to work for our client in Arlington, VA or Seattle, WA. Title: Tech Recruiter - Utility Computing team Pay Rate: $50.00 - 55.00/hour 24 month Contract role (W2) - 2 year contract Location...